BRIEFING TO SARAWAK'S LOCAL AUTHORITIES ON A REVIEW STUDY ON MURNINET, MURNInets PORTAL AND HAPPINESS INDEX STUDY IN KUCHING 15 DEC 2011.

EFFICIENT URBAN GOVERNANCE: A WAY FORWARD TO HUMAN WELL-BEING

Urban governance is a very important factor for economic development, political and social. Things can be done through the role of central government, state and local. At the same time, this role is formed as a result of the cooperation of governments, private sector and NGOs to ensure that development in the economic, political, and social security. Progressive city does not only focus to economic development alone, but also good governance factors contribute to the smooth progress of development in a country and a social focal point. To establish good governance are several methods used, the involvement of all, responsible, honest, efficient, fair, Effective & Efficient, and systems in accordance with the rules. For example, Malaysia introduced the 9 th Malaysia plan that outlines several methods for establishing good governance, the national integrity plan that led to five things that anti-corruption, improve the delivery of information systems, corporate governance & business ethic, the family institution and the quality of life.

The 9th and 10th Malaysia Plan is the basis of the federal government can act to change the management system of governance that will be running smoothly and is believed by stakeholders. Therefore, we can see not only economic development but through a process of urban governance is actually able to develop a city and a focal point for socializing. This is due to a planned governance will have a positive impact in the development of some sectors for economic growth, such as industrial, telecommunications, shopping malls, education, health, business, administrative and transportation center. This is an important facility to help improve the city's economic growth and help improve the quality of life.

The nearest example we can see is the city of Kuala Lumpur with a variety of equipment and facilities of a sophisticated system established by the local government for social focus to meet their needs and requirements. Indirectly when upgrading occurs, then we will find that the entry or migration of the population will increase because of the career opportunities and facilities for their comfort and quality, the role of central government policy managed by the state and implemented by local governments. If we look at career opportunities is one form that can create the culture and lifestyles of our diverse communities. When development in a town that implemented by local governments with the developer of the project, it will be of cultural assimilation. Income of the population will increase and this can change their lifestyles. Indirectly, it can help in the economic growth of a city.

In the aspects of health, the role of the federal government to ensure a lifetime of life through the RMK-9 has to be more proactive as a result of cooperation of the private sector and NGOs. Government has ensured that health law and medical facility equipment such as screening for the disease, early diagnosis. Increase preventive vaccines for diseases such as influenza B, measles and Rubella. These plan also provides provisions for adding new hospitals and renovation and upgrading of existing hospitals. This role is highlighted in order to benefit the city's drive towards a more robust economic growth on the efforts of good health governance in order to produce a community with high quality and standard of living can contribute to accelerate the growth of the urban economy.

The development of good health will form the entry and social focus of the city has the ability level of comprehensive health services. The place is in the Crown Medical Center Hospital of focus people in Indonesia, Singapore and domestic use such services. Melaka's economic growth is also based on the development of the role of health and good governance. Development of education in a city also influence factors of good governance and the social focal point. This can be seen around town in Kuala Lumpur, which has 100 centers of higher education and private sectors. Higher education ministry's policy role that Malaysia would like to upgrade the university to the University of Premier and International by bringing in foreign students from foreign countries such as Yemeni, Nigeria, Pakistan, Iran, Iraq, China, Laos and Japan. University located in the center of Kuala Lumpur has received a lot of foreigners to improve the quality of education at the international level.

The role of local authorities such as City Hall through higher economic growth through the "Kuala Lumpur City Plan 2020, identified that the mall has a good potential to the economic and social growth as the standard of living of the rising. City Hall has given a number of shopping division is the main shopping precinct such as KLCC, Berjaya Times Square, Pavilion, Mid Valley, Garden City and the River Fund. The main sub areas such as Jalan Tuanku Abdul Rahman, Chow Kit Road, Petaling Jaya and Jalan Pasar. This growth will be the center of local and international social growth in the form of recreation and entertainment and a wide range of job opportunities. Good urban governance, the role of all parties such as government, private sector and NGOs is needed to further promote economic and social growth that a city can be developed rapidly in terms of infrastructure, education, health, and tourism.

Urban Governance & Disabled People

In the aspect of public transport system is actually able to ensure the efficient activity in the country. Public transport is also the heart of the development of a country. If we look at developed countries like Japan and the United States, we can see how a well-developed efficient public transportation system. See also how our public transport system developed today than ten years ago. Now in Malaysia there is the Light Transportation System (LRT) and Monorail a lot of help in our public transport services today. However , what means all this progress should not be shared with those who are not able to enjoy it.

The group that is none other than the class of persons with disabilities (PWDs). According to the Disabled Persons Act 2007, "Persons with Disabilities" (disabled) means "People who have long term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society". According to statistics provided by the Department of Social Welfare of the number of registered people with disabilities has increased by 12 percent in 2007 (220.250 people) compared to 2006 (197.519 people).

Groups of disabled people in wheelchairs, was a priority in public transport facilities. They needed a mechanism that can move as well as in relation to the outside world and the public. Imagine if they did not have family members who were willing to take them out, can they move or enjoy the world. Can they ride the LRT or commuter our cutting-edge? We are air-conditioned bus with comfortable seats that are hovering in the city and grand taxis either normal or a luxury? If they use public transport, most likely they are injured and may be dangerous for their lives or they may not be used directly due to obstruction from the use of a wheelchair.

There is no doubt that there are efforts from companies that provide public transport facilities to ensure that disabled-friendly services. There are buses that putting a wheel chair to show they are disabled-friendly buses. But today we can see that it is not perfect, marks his wheelchair just decorative. However, good faith efforts and the bus companies should be emulated, but its effectiveness should be reviewed. Is it because our society or the operators themselves? However, efforts should be made step by step. when viewed between public transport services in our country and countries like the United States, is still too much effort should be enhanced.

Social Welfare Department has always encouraged transport companies to provide fare concessions to people with disabilities. To date there are several transportation companies have been providing incentives to encourage transport to disabled people. Among them are Malaysia Airlines (MAS) to provide low-cost up to 50% for domestic flights, Malayan Railway (KTM) to provide concessionary fares up to 50% of all trips for all classes, transnational bus company provides 50% of concession fares and Rapid KL provides free air fares to the disabled.

According to a study conducted by the Department of Social Welfare, public transport is urgently needed by the disabled is a public vehicle that could deliver them from the point of origin to destination, for example taxi service can help them socialize and work. In 2002 there were 72.361 of taxis in Malaysia.

Unfortunately most of the taxis in our country is not the type of disabled-friendly. Sometimes they do not want to take disabled passengers because it is inconvenient but they are also a handful of to taxi driver who was kind enough to take wheelchair clients. Sometimes because of the taxi they use Proton Iswara example cause they do not want passengers in a wheelchair because of boot capacity. If the view is now different types and forms of taxis we see in the streets. Luxury cars are also made by some of the taxi fare was less than the normal taxi, with reasons for a convenient to passengers.

Unfortunately compared to the amount of money invested to buy luxury cars for executive taxi is more appropriate if the money used to buy or renovate a normal taxi wheelchair accessible (wheelchair Accessible Taxi) as found in the United Kingdom and the United States. Concerns of the taxi company operator will help the disabled who use wheelchairs. In addition there are some taxi drivers who feel the disabled is difficult. This behavior may occur due to lack of concern by the public transport operators themselves. This depends on the attitude of the driver that the passenger feels very cumbersome wheelchair for example that disabled people in wheelchairs do need others to help them enter into the wheelchair into the boot of their car..

But some, taxi drivers felt the disabled will only cause problems for them. There is also a wheelchair passenger feels inconvenience and delay. Most taxi drivers racing against time. For those with more time they have, the more passengers they can take. Particularly in the Klang Valley, the majority of taxi use NGV as fuel gas for cheaper than petrol. The gas tank or container installed in the car bonnet, given the relatively large size of the tank so there is no space to include a wheelchair.

In an effort to help the disabled, the public transport operators and government must work together in a effort to help those less fortunate this. Besides, it also can make our country a country concerned and caring. Consequently, the operators also need to see that public transport services as a social responsibility, not only concerned with bottom-line profitability. As members of society do we need to understand the needs of disabled people. It is not appropriate for us to isolate and segregate them because of the lack of it has. There are also some less responsible members of society and selfish to use the facilities provided for disabled people, for example car parks, toilets and seating.

For example, the CEO of AirAsia, which Dato'Tony Fernandes he improve aviation services after receiving protests from disabled associations due to AirAsia's services are not disabled-friendly. In a very short time he was improving services to disabled-friendly AirAsia despite huge cost. This attitude should be an example to us all. This shows a view of disabled people taken care of and respected even if there is a lack in them. Be a responsible member of society help those with disabilities. Together we build towards the social well-being of society.

CORE 6: EFFECTIVE URBAN GOVERNANCE UNDER NATIONAL URBANIZATION POLICY (NUP)

NUP 27

INSTITUTIONAL CAPACITY BE STRENGTHENED TO IMPLEMENT THE URBAN ADMINISTRATION AND MANAGEMENT MORE EFFICIENT AND EFFECTIVE

a. Restructure the institutions of urban management organizations

b. Increasing employment in all levels of local authorities include improving the technical staff of the management team and professionals

c. Referring to the benchmark and adjust the developed countries in order to determine the number of employment professionals

d. Expanding services at the local government to enable job rotation, more opportunities for promotion and transfer of officers of local authorities in the same country

e. Review and coordinate the relevant legislation the administration and urban management

f. Entered the planning of a comprehensive human resource development, including job rotation, 'job enrichment', promotion opportunities and provide ongoing training to enhance the capacity, capability and staff expertise

g. Establish a special training institutions for urban management

h. Provide leadership and management of a dynamic, robust and good performance capabilities

i. Identify new revenue sources and improve financial management

j. Implement asset management more efficient and systematic manner to ensure quality of service and extend the life span of equipment

k. Streamline regulations and procedures related to planning approval and land use

l. Expedite approval of development

m. Using information and communications technology to improve management quality and improving the provision of services by implementing electronic systems such as e-licensing ',' e-assessment ',' e-Submission 'and

n. aking innovative approaches and methods to improve the effectiveness of the procedure, control is more flexible, broader community participation and use of latest technology

NUP 28

THE PRACTICE OF GOOD CORPORATE GOVERNANCE TO PROMOTE AN OPEN MANAGEMENT CULTURE, INTEGRITY AND RESPONSIBILITY

a. Applying the principles of corporate governance in the administration

b. Implement programs Islam Hadhari

c. National Integrity Plan (PIN)

d. Reduce bureaucracy

e. Running an efficient and strict monitoring

f. Improve delivery systems

g. Implementing effective leadership and management

h. Applying transparency

i. Managing finance and resources wisely

j. Implement 'Key Performance Indicators'

k. Prepare and adopt a code of city governance for all local authorities

l. Practicing management and work culture based on knowledge

m. mproving institutions directly involved in community activities

NUP 29
ENCOURAGED COMMUNITY INVOLVEMENT IN PLANNING AND URBAN GOVERNANCE

a. Implement the "Local Agenda 21" in the process of preparing policies, strategies and action plans of sustainable development

b. Establish a division of the local authority for coordinating and managing programs to enhance participation of local communities

c. Ensure that all local authorities established the public relations unit

d. Federal and state governments provide funding for managing Comunity Involvement Program

e. Facilitate the public to obtain information relating to planning and urban governance

f. Increasing public awareness of the cultural aspects of design and maintenance

g. Encourage community participation, private and BBK in development planning and managing the urban environment

h. JKKK move and encourage the formation of residents' associations and Neighbourhood Watch

i. Encourage private companies and NGOs to contribute to the development of community facilities

NUP 30

USE OF INNOVATIVE TECHNOLOGY IN THE DESIGN, DEVELOPMENT AND MANAGEMENT OF URBAN SERVICES

a. Develop and use innovative technology in the planning, provision of infrastructure and utilities, and management of urban services

b. Using information and communication technology efficiently to enhance the performance of administrative services and information dissemination to the public

c. Adopt technologies that reduce waste generation

d. Promoting environmentally friendly building with the concept of 'green building' and the efficient use of energy

e. Using renewable energy resources efficiently

NATIONAL URBANISATION POLICY : TOWARDS MALAYSIA URBAN SUSTAINABILITY

Introduction

The necessity of preparing the National Urbanisation Policy was emphasised in the 8th and 9th Malaysia Plans. Its formulation is crucial to improve the effectiveness of urban service quality to create safe, systematic, modern and attractive cities. Provisions of Part IIB, Section 6B (3) of the Town and Country Planning Act (Act 172) which was amended in 2001 (Act A1129) also stated the need for the Director-General of Town and Country Planning to consider the national urbanisation policy or other similar policies in preparing the draft of the National Physical Plan.

The National Urbanisation Policy requires an action plan to execute the formulated policies. The Director-General of the Peninsular Malaysia Town and Country Planning Department is responsible for preparing and ensuring the implementation of the National Urbanisation Policy. The responsibility of implementing this policy must be shouldered together by various ministries, departments and agencies entrusted with urban planning, development and service management.

Collaboration is crucial to carry out measures which are the shared responsibility of the various ministries, departments and agencies. The agencies responsible for carrying out the policies and measures in the National Urbanisation Policy must convert the policies into their respective programmes and projects. The proposed programmes and projects will have financial implications which need to be absorbed by various implementing agencies and made the basis for the annual budget and the five-year Malaysia Plans. Monitoring of policy implementation and sufficient allocation are necessary to ensure the National Urbanisation Policy is effectively executed.

Philosophy

The formulation of urbanisation policies must be based on the philosophy of a peaceful city encompassing the following:

a. Generating economic growth for prosperity of the nation that can be shared and enjoyed by all

b. Providing quality urban services, public facilities, infrastructures and utilities for the comfort and well-being of the people

c. Emphasising on security

d. Ensuring the design and quality of urban fabric are founded on the local cultures

e. Focusing on environmental preservation and conservation

f. Promoting social development and national unity

g. Encouraging the residents’ involvement in the development of their respective communities through enhancing governance for greater efficiency and effectiveness

h. Eradicating urban poverty

i. Sensitivity and innovation where it concerns technological development and advancement

Aim

Urban development must be steered towards the creation of an environment that offers peaceful community living, which requires equilibrium in physical, economic, social and environmental development aspects. To achieve this, the formulation of the National Urbanisation Policy is based on the following objectives:

“To create a visionary city with a peaceful community and living environment through sustainable urban development”

Objectives

Based on the aim above, the following six objectives were identified:

a. To develop a planned, quality, progressive and sustainable city;

b. To develop and strengthen a competitive urban economy;

c. To create a conducive environment in order to encourage social development;

d. To eradicate urban poverty;

e. To strengthen the planning, implementation and monitoring system;

f. To strengthen urban management and administrative institutions

BRIEFING TO SABAH'S LOCAL AUTHORITIES ON A REVIEW STUDY ON MURNINET, MURNINETS PORTAL AND HAPPINESS INDEX STUDY AT KOTA KINABALU 30 NOV - 2 DEC 2011

HAPPINESS INDEX : A NEW METRIC OF HUMAN WELL-BEING

Are we happy with our quality of life? GDP seems to be growing, but most people feel that the quality of life has become a rat race.In 2008, just as the financial crisis deepened, French President Sarkozy asked Nobel laureate Joseph Stigliz to form the Commission on the Measure of Economic Performance and Social Progress, comprising well known social thinkers and philosophers, such as Indian Nobel laureates Amartya Sen and Kenneth Arrow, Turkish economist Kemal Dervis, former World Bank chief economist Francois Bourguignon and other leading Western professors to come up with fresh thinking on measuring the quality of life.

The commission report came out in late 2008, but its important conclusions and messages were perhaps overshadowed by the financial crisis. Nevertheless, as governments and companies prepare for the recovery, it is more timely than ever to think beyond GDP (gross domestic product), namely not the quantity of how much we produce or consume, but its quality.It is interesting that a French President has commissioned such a study, not the British, American or Japanese. The French don't have the macho precision engineering of the German car nor Japanese technical perfection, but you know a French car when you see one for its individualistic and sometimes idiosyncratic design, but more for its comfortable ride.You only have to look at the way Asia has rushed head long at full speed on pushing growth to realise that this may not be what the new middle class (and indeed everyone) would be caring about.

I was impressed when one senior Asian professional economist started to talk about beauty and happiness as one measure of economic aspiration.The Stiglitz Commission started with the premise that GDP has increasingly become an inadequate measure to gauge the human sense of well-being over time in respect of its economic, environmental, and social dimensions, particularly sustainability.Thus a new metric of human well-being should capture these dimensions economic and job security, health, education, personal and work environment, a sense of equality and respect, connectivity with family and friends, a pleasant natural environment, and physical security.

There is of course a whole generation who seems to care more and more about Chanel handbags, iPhones, Chateau Lafite and all the icons of material wealth. Others are going into yoga, qigong or religion.There is the digital generation who communicate to their parents through Facebook, Youtube and Twitter, rather than talking face to face.Social change is happening when governments shake when SMSes start flying with news of another piece of social agitation. But the bulk of Asian society is still struggling with making ends meet.

In many parts of Asia, we are struggling with crumbling social infrastructure, overcrowding, environmental pollution and social disquiet.Social injustice is being expressed even in very wealthy and successful Asian cities.This month, we were stunned by the random and violent shooting of politicians and the crowd in Arizona. All of a sudden, we are reminded that in addition to our material living standards, such as income, most of us care a lot about our personal and physical security. What can governments and civil societies do? The Stiglitz Report is a very useful reminder that we should begin by measuring what people care about, not just in terms of the quantity of production or consumption, but the quality of well-being.

The report reminds us that GDP is a very narrow concept and does not measure many qualitative issues that human beings care about.For example, most people feel that official statistics, such as CPI, do not reflect their own perception of inflation. The GDP as a concept does not measure or under-count what households and civil society produce. They certainly do not incorporate any measure of inequalities, since the average per capita GDP can disguise the sense of growing disparity.

Most of all, GDP statistics do not measure at all environmental degradation or the decay of physical infrastructure around us. As Asia is going through rapid changes in demographics, urbanisation and social change, it is not surprising that the metrics that we are using to measure our economic success or failure is not up-to-date. It is as if we are driving a car whose speedometer shows that we are accelerating at 70 miles per hour, but there is no indication that we may be going into a bad neighbourhood or that the car may be falling apart.

Indeed, if we focus on speed, we may neglect the direction that we are heading towards. Speed comes before a crash. Globalisation has created huge opportunities as well as threats. Governments need to appreciate that in the global competition for talent, people can easily walk with their feet. But they will not walk if they love the city or country-side they live in. We all want a sense of liveability clean air, good health, great culture, nice people, no fear of physical security.

Well-being is a sense of community that people care for each other, a feeling of being more equal and mutual respect.We should not see strangers as another mugger, nor a policeman as a person to be feared.We want good governance in our society, most of all a caring community that looks after the poor, the weak and the under-privileged. As governments struggle with how to deliver better governance, we need to begin with better measures of social well-being than GDP. Unfortunately, the Stiglitz Report is only a beginning, by pointing out the weaknesses of GDP; but it has not operationalised how we arrive at a better measure. Now that Asia has reached the head table, one Asian government or statesperson should take the leadership of chairing a roundtable of statistical experts to arrive at a better measure of social well-being than just GDP.

Source: The Star written by Andrew Sheng, Jan 2011

SEMINAR ON NATIONAL URBANISATION POLICY : EFFECTIVE URBAN GOVERNANCE 7 DECEMBER 2011

MY TASKS NEED TO BE COMPLETED BEFORE DECEMBER 2011

‎1 down (MURNInets in K.Kinabalu) but 9 more to go.. before end Dec 2011. These will keep me busy but TQ believe and support me until I complete it. The complete tasks list need to be completed are :

a. Meeting of Department Corporate Strategic for Research and Development Division FDTCP at Hotel Impiana Morib on 4-6 Dec 2011. Paper need to be presented are The Modus Operandi for National MURNInets Operation Centre & Happiness Index Study for MURNInets;

b. Meeting of Planning and Development Committee, Ministry of Housing and Local Goverment at Putrjaya on 6 Dec 2011. Paper will be presented  A Review Study on MURNInet and MURNInets Portal.

c. Seminar National Urbanization Policy : Trust 6 Effective Urban Governance at Cititel Penang at 7 Dec 2011. The seminar organised by National Physical Planning Division, FDTCP. Paper will be presented  Effective Urban Governance towards City Competitiveness.

d. Meeting of Planning and Development Committee, Federal Department of Town and Coutry Planning at FDTCP on 14 Dec 2011. Paper will be presented Planning Guideline for Open Space and Recreation and Environmental Sensivite Area (ESA) for Coastal Area.

e. Briefing to Sarawak's Local Authorities on a. A Review Study on MURNInet, b. MURNInets Portal and; c. Happiness Index Study for MURNInes in Sarawak at Kuching 16 Dec 2011.

g. Seminar on National Sustainable Development Indicators at Economy Planning Unit (EPU), Putrajaya on 19 dec 2011. Paper will be presented  A Review Study on MURNInet

f. Hands-On Nvivo 9.2 for MSIA at Wisma UOA Damansara Jalan Dungun on 21-23 Dec 2011

h. SPSS Data Analysis for Happiness Index Study: Case Study Kota Kinabalu and Kuching. The analysis  commence from 17 until 30 Dec 2011. The analysis will involve descriptive statistics and inferential statistics. Descriptive statistics are used to reveal patterns through the analysis of numeric data. Inferential statistics are used to draw conclusions and make predictions based on the analysis of numeric data.